Frequently Asked Questions About JA Wash n Dry
Self-Serve Laundromat Questions
What are your hours?
We are open from 8 am to 9 pm Monday-Friday. On Saturday and Sunday, we are open from 7 am until 10 pm.
I heard your dryers are FREE, is that true?
Our 30 lb dryers are free. Our larger, 45-pound dryers are almost free. We charge only $0.25 for 28 minutes.
What is reversing dryers?
The dryers change directions when drying. This is to prevent knotting, but it also makes the clothes dry faster.
Do you have any large machines for my family's wash?
We have every size machine all the way up to 100 pounds!
Is there parking?
We are in a shopping center with lots of parking.
Do I need to buy quarters?
We have change machines for quarters or you can use an app on your I-phone or Android pay for it. Our customers love the app!
What if I forget my soap or I run out?
We sell it behind the counter.
Is there a place that I can "park" my kids when I do laundry?
Absolutely! We have a kid's corner where we have cartoons playing all the time.
Do you have attendants?
Yes, from the time we open until we close!
Are there any promotions?
We have a loyalty program through the Huebsch app.
Wash and Fold Questions
Do I need to provide the laundry soap?
No, we provide the detergent, stain remover and softener. We have a large selection to choose from: Gain, Tide, Downy Ariel, Foca, Suavitel.
What is the turnaround time for fluff and fold?
We will guarantee next day service, but if we have the time, we will provide same day service.
Is there a minimum amount that you will wash?
Our minimum order is $15.
How will I know when my clothes are complete?
We'll text you.
Can I have my shirts on hangars?
Yes, although we charge $0.10 per hanger.
Commercial Laundry Questions
Can you wash football uniforms for our league?
Yes, we will. We can also pickup and deliver them if you want.
Can I have pickups for my motel several times a week?
What is the price?
The price depends upon what kind of items you need washed. Towels are the least time consuming to fold. Baby clothes are the most difficult as they are very little. Price depends on how much you want us to do and how often as well as the difficulty.
Do I have to sign a contract?
We do not expect our customers to sign a contract. We know that if we do a good job, you will continue to come to JA Wash N Dry.
Can I be billed, or does it go on my credit card?
We will discuss how often you want to be billed and you will be invoiced unless you prefer to pay by credit card.
Pickup & Delivery Questions
If you pick up my clothes on Monday, when will I get them back?
You will get them back the next day.
What if I can't be home during the pickup time?
Let us know where you want to leave the clothes, i.e. behind the gate, the front porch, or in the manager's office.